There seems to be a business theory going around that if Mega Corporation C mates with Mega Corporation U, the offspring of this mating process will be a new Corporation that is quick, agile, customer friendly, and provides phenomenally outstanding customer service to its customers.
Well the reality is when you mate elephants you get elephants not gazelles! The same is true in business. The next time you fly out of Houston on the new United Airlines remember the new elephant created is not a gazelle, in fact it isn't even an agile elephant, its more like a decrepit Mastodon! One wonders if there might just be too much in-breeding in the airline industry these days.
If you remember the Proud Bird with the Golden Tail, that once was Continental Airlines, well you are going to be very disappointed with the new United Airline.
Such a shame, my opinion, the new United took the worst features of both airlines and created a really bad airline. But maybe things will get better over time!
Marc
Welcome to Marc's Blog. - From time to time you will find comments, opinions, and discussions related to various topics of interest to me, and some of them may even be relative to the Wireless Industry. Let us hear from you! - Marc
No comments:
Post a Comment